12+ years leading complex, multi-site logistics operations. I stabilize distressed markets, restore compliance systems, and build AI-powered tools that recapture labor hours and scale efficiency — all in parallel.
I don't just manage the "now" — I engineer the "next." My career has been built across three distinct operational environments, each presenting compound challenges that required more than standard management: distressed markets, vacancy crises, Q4 scaling pressure, compliance investigations, and multi-site transitions.
What distinguishes my approach is the combination of deep operational rigor with hands-on AI and automation development. I have independently conceived, architected, and shipped AI-powered tools — FlashRT, GOATflow, NayAye, The DEB — while simultaneously leading full-time multi-site operations. That is not a hobby. That is a capability set.
I am seeking a senior operations, program management, or AI-adjacent leadership role where both halves of that profile are valued — not just tolerated.
Michael J. Hinkle III
Operations & Program Management Leader · Seattle, WA
Earned formal recognition across multiple assignments — not for tenure, but for measurable operational outcomes. These awards represent district-level acknowledgment of turnaround performance in environments where most managers request transfers.
From managing 10,000+ service addresses across distributed geographies to personally covering routes during a December blizzard with 75% of the carrier workforce unavailable — the work has always been grounded in a simple principle: the mission doesn't pause because conditions are difficult.
Each project below was independently conceived, architected, and shipped while leading full-time multi-site operations. This is not a portfolio of side experiments — it is a demonstration of applied AI enablement at the practitioner level.
Compresses carrier onboarding from weeks to days using AI-guided route sequencing, real-time field coaching, and adaptive performance benchmarking. Published as a formal Concept Overview & Commercial Value Assessment.
AI workflow automation built on Replit + Claude API. Metabolizes complex to-do lists into structured, executable workflows with gamified progress tracking and intelligent task routing.
Routes users to the most effective AI tool for their specific task — reducing cognitive friction in tool selection and improving AI workflow efficiency through intelligent decision routing.
An AI-powered executive briefing workflow that synthesizes daily operational data into a structured, actionable morning brief — built on Gumloop with a multi-node automation architecture.
A fully deployed interactive web application educating the workforce on the evolution of AI — bridging the knowledge gap between technical AI developments and practical field understanding.
Preston, Vashon Island, Maple Falls, Pennsylvania — the full operational leadership narrative with quantified outcomes, recognition documentation, and the AI systems built alongside it.
I'm actively exploring senior operations, program management, and AI-adjacent leadership roles where field-tested execution and hands-on AI development are both valued. If that describes your organization, let's have a conversation.